FAQ

Custom made orders process in 3 to 5 weeks and then shipped via UK Royal Mail. Please allow up to two weeks to receive your order after you checkout.

If you order a product that is ready to ship, your order will ship within 1 to 2 business days via UK Royal Mail.

Look for the Ready to Ship badge to understand what can be shipped right away:

Charcoal

We ship all orders via UK Royal Mail.

If you are located inside the UK you should receive your order within 5 business days.

If you are located internationally, please allow 4 to 6 weeks to receive your order.

Absolutely. Please contact us for a quote.

Each product is completely handmade from scratch. If it is not in the colr you want, please contact us for a customization quote.

We ship all orders via UK Royal Mail.

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